Frequently Asked Questions
OUR CRAFTMANSHIP
Q: What makes Hamzah Anis jewelry different from other fine jewelry brands?
At Hamzah Anis, we believe true luxury lies in authenticity and craftsmanship. Every piece is individually handcrafted, blending centuries-old Mughal techniques with modern innovation. From rare materials to a deeply personalized design process, our creations are not mass-produced — they are timeless heirlooms, crafted to carry your story across generations.
Q: Are your pieces handcrafted?
Yes, every Hamzah Anis piece is meticulously handcrafted by master artisans. Each design passes through a careful journey from 3D modeling to hand-filing, stone setting, and hallmarking, ensuring the perfect finesse.
Q: Where is Hamzah Anis jewelry made?
All of our pieces are handcrafted in Pakistan, where generations of skilled artisans continue the rich legacy of South Asian jewelry craftsmanship, guided by our exacting modern standards.
Q: What materials and stones do you use?
We work exclusively with certified metals, including 925 sterling silver and Italian alloys, and source natural, ethically-certified gemstones and lab-created stones of the highest quality. We are committed to maintaining international standards of beauty and authenticity.
Q: Are your gemstones ethically sourced?
Yes, ethical sourcing is a fundamental pillar of our brand. We work only with trusted suppliers who share our commitment to responsible practices, ensuring that every stone tells a story of integrity as well as beauty.
ABOUT OUR PRODUCTS
Q: Are all Hamzah Anis pieces made to order?
Most of our pieces are made to order, ensuring that your jewelry is crafted exclusively for you. Because of our bespoke approach, please allow 1–3 weeks for completion and delivery.
Q: How long does it take to receive my jewelry?
Typically, production and delivery take between 1 to 3 weeks, depending on the complexity of the piece. For certain custom or intricate designs, delivery timelines may be slightly longer.
Q: Can I request a small modification on an existing design?
Yes, minor modifications such as metal changes or slight design adjustments may be possible. We recommend discussing your ideas with our team during the consultation stage to ensure we can accommodate your request.
Q: Do you offer alternative gemstones or metals?
We primarily work with sterling silver, and gold, but are expanding into platinum and other precious materials. If you have a specific request for a gemstone or metal, our team would be happy to explore bespoke options for you.
PLACING AN ORDER
Q: How can I place an order with Hamzah Anis?
You can place an order directly through our website or by booking a private consultation for a bespoke creation. Our team will guide you through the process to ensure your piece feels personal from the very beginning.
Q: Do you ship internationally?
Yes, Hamzah Anis offers worldwide shipping. Shipping costs and delivery times may vary depending on your location.
Q: What payment methods do you accept?
We accept major credit cards, bank transfers, and select digital payment options. For bespoke orders, flexible payment options may be discussed during the consultation.
Q: Can I book a private consultation?
Absolutely. Private consultations are an essential part of our bespoke experience. Whether virtual or in-person, you can schedule your appointment through our Contact page to begin your journey.
JEWELRY CARE & CONSIDERATIONS
Q: How should I care for my Hamzah Anis jewelry?
We recommend gently cleaning your jewelry with a soft cloth, avoiding direct exposure to perfumes, moisture, and harsh chemicals. When not in use, store your pieces in their original box to preserve their brilliance. Full care guidelines are available in our Jewelry Care & Metals Guide.
Q: Are there materials I should avoid exposing my jewelry to?
Yes, to protect the luster of your jewelry, avoid prolonged contact with water, cosmetics, lotions, and cleaning agents. Always remove your jewelry before swimming, bathing, or engaging in strenuous activities.